NetSource Consulting - Service Desk - Infra Corporation infraEnterprise

Service Desk - Infra Corporation infraEnterprise

Infra Corporation infraEnterprise - A 100% Web Based Consolidated
Service Desk and IT Service Management System
infraEnterprise is a 100% web-based application, designed for automating the best practice Service Desk function and associated processes found in the IT Infrastructure Library. infraEnterprise cost effectively and robustly supports these IT Service Management processes in organizations of all types and sizes:

	Service Desk and Incident Management
	Problem Management
	Change Management
	Configuration Management
	Release Management
	Service Level Management
	Availability Management

NetSource Consulting Enhances infraEnterprise With High Quality ITIL Training, Program Management and Process Design
In addition, NetSource offers a series of value added services to support infraEnterprise implementations, including:

	ITIL Training - NetSource supplies quality ITIL training designed to educate customer personnel about ITIL processes to enable smoother implementation of infraEnterprise.
	ITIL Program and Project Management - NetSource can help lead your ITIL program and support the management of your ITIL project, including process and tool implementation management.
	ITIL Process Design - NetSource will assist with ITIL process design to help assure that appropriate process is in place to work in conjunction with infraEnterprise.