Who Should Train on ITIL ITIL Training Objectives and Benefits The IT Infrastructure Library - ITIL - offers the ability to create a strong set of IT operations objectives and realize accompanying benefits, including: Creation of a common IT operations language Development of an effective IT operations strategy Learn process solutions to common IT challenges Obtain best practice knowledge about service improvement strategies Reduce IT operations cost by adapting best practice methods Provide professional enrichment to IT employees Who Should Train on ITIL This framework may help determine who in your organization should obtain what level of ITIL training. NetSource instructors bring seasoned IT management skills, ITIL process and technology experience to the classroom. Ask us how NetSource ITIL training will "Improve Your NET Worth."